FREQUENTLY ASKED QUESTIONS
Here are answers to a few initial questions you may have.
Q: Where is North Area Physical Therapy located?
A: 4737 El Camino Blvd, Carmichael, CA - Contact Us
Q: What should I bring to my first visit?
A: Please bring:
Doctor’s prescription/referral (if your insurance company required one)
Completed Intake Form. (found on our forms page).
Q: What type of injuries does NAPT deal with?
A: See our Services Page for a detailed list.
Q: How long will the appointment last?
A: Expect the first appointment to last at least 1 hour.
Follow up appointments usually last 45-60 minutes.
Q: What can can i expect from my first visit?
A: This depends on your symptoms and the program you are given.
On your first visit, your physical therapist will give you an idea of the duration of your treatment. Treatment courses range from 1-2 visits to a few months for more serious conditions.
Q: How much will my portion cost?
A: Depending on your benefits, you may be required to pay a copay or a percentage. You are also responsible for your deductible. It is a patient’s responsibility to know the coverage of their insurance.
Q: What types of insurance do you accept?
A: We accept most health insurance plans that cover physical therapy
including Medicare, Workers Comp, PPOs.
Q: What if my injuries are a result of a car accident?
A: Our office will bill in the following order:
- Patient’s auto insurance (referred to as “med pay”)
- Patient’s health insurance after med pay has been exhausted
We will bill in this order, even if the accident involves a third party payer (if the accident was not your fault)
Q: What about Third payers?
A: Third party payers will not pay until the claim is settled.
We will provide you and your insurance company with all information needed to be reimbursed by the third party payer.
Q: What is your cancellation policy?
A: We request that cancellations are made 24 hours in advance.
So we can promptly fill your slot.
STILL HAVE QUESTIONS?
GIVE US A CALL 916-487-3473 OR SEND US AN EMAIL